> For the complete documentation index, see [llms.txt](https://support.autoshopee.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.autoshopee.com/extension/su-dung/chan-tu-khoa-chat.md).

# Chặn từ khoá Chat

Công cụ giúp bạn chặn các từ khoá cấm nếu lỡ tay nhắn tin cho khách hàng

## 1) Cấu hình

Mở Extension > Tab cài đặt

<figure><img src="https://3248977679-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MgV0FZZTwTQwlMCjc86%2Fuploads%2FgLCH4KHj9mRXvGoDNO42%2Fimage.png?alt=media&amp;token=da422fa5-d058-41ae-9d35-eed0af2a5bd7" alt=""><figcaption></figcaption></figure>

Thêm các từ khoá muốn chặn

<figure><img src="https://3248977679-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MgV0FZZTwTQwlMCjc86%2Fuploads%2FcuPIhCzXQOzhAscc3tnG%2Fimage.png?alt=media&amp;token=c8cce0af-be52-42cc-af8e-678ca1106f65" alt=""><figcaption></figcaption></figure>

## 2) Sử dụng

Nếu tin nhắn có chưa từ khoá sẽ bị chặn khi gửi đi

<figure><img src="https://3248977679-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MgV0FZZTwTQwlMCjc86%2Fuploads%2F6n5BVwiTB6R4VYzHlfNR%2Fimage.png?alt=media&amp;token=686cee1b-a3b1-430a-a036-000344e5a4a3" alt=""><figcaption></figcaption></figure>